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Our Policies

 

PRIVACY POLICY

Mardoianjewelry.com is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to mardoianjewelry@aol.com with "unsubscribe" as the subject line.

Mardoianjewelry.com does not sell, trade or rent your personal information to others.

RETURN AND EXCHANGE POLICY

If you decide to return your item, Mardoian Jewelry offers its standard 30 day exchange guarantee minus shipping/labor costs incurred by Mardoian Jewelry Inc (if applicable). Please notify us of any item being exchanged. The return package must be postmarked within 30 days starting on the day that the item was received to ensure credit. For example, if you received the item on June 1st, the returned package must be postmarked by the post office by July 1st.

All items must be returned in original condition at the time of purchase; items altered in any manner will not be issued an exchange. Exchanges will be thoroughly examined by a gemologist to verify that the diamond returned, is in fact the original diamond shipped.

Exchanges must be made via the US Postal Service by Registered Mail fully insured for the amount of purchase with a return receipt.

Mardoian Jewelry Inc. will not grant any refunds on special orders such as customized products and/or additional services requested by the customer.